How to Cancel ExpressVPN and Get a Full Refund ExpressVPN is widely considered one of the top VPN services available, known for its user-friendly applications, impressive connection speeds, and a strong commitment to security. It excels at accessing geo-blocked streaming content from around the world. However, it might not be the perfect fit for every user. If you have decided to move on, here is a straightforward guide on how to cancel your ExpressVPN subscription. How to Cancel ExpressVPN on Desktop You can manage your subscription through any web browser on a desktop computer. The cancellation process is immediate and will revoke your access to the service. First, navigate to expressvpn.com. Click on the My Account option in the top navigation bar and log in with your credentials. Once you are in your account dashboard, look for the menu on the left side of the screen and click on Subscription. Scroll down the page until you see a section labeled Subscription details. You will see a box showing your plan’s cost. To the right of this box, click the button that says Cancel Subscription. Finally, follow the on-screen instructions to complete the cancellation process. If you are not ready to lose service immediately, you can simply turn off auto-renewal instead. This allows you to use the VPN until the end of your current billing period. To do this, go to the subscription tab in your dashboard, find the box with your subscription ID, and click the link for Edit subscription settings. From there, scroll down and select Turn Off Automatic Renewal. You can re-enable this later if you change your mind. How to Cancel ExpressVPN on Mobile The cancellation process on a mobile device is very similar, with only minor differences in navigation. Open your mobile browser and go to expressvpn.com. Tap the three horizontal lines in the top-right corner, then select My Account from the menu. After logging into your account dashboard, tap the three horizontal lines again. In the expanded My Account menu, scroll down and tap on Subscription. On the subscription page, scroll to the Subscription details box and tap Cancel Subscription. Complete the cancellation by following the prompts. You can also disable auto-renewal from the mobile site by following the same steps outlined for the desktop process. Cancelling ExpressVPN Through an App Store There is one important exception to the website cancellation method. If you originally subscribed to ExpressVPN through the Google Play Store or the Apple App Store, including for a free trial, you must cancel through that specific app store. For Apple users, open the App Store, go to your Subscriptions, and find ExpressVPN. For Android users, open the Google Play Store, tap on Payment and subscriptions, then Subscriptions. Locate ExpressVPN and follow the prompts to cancel. How to Get a Refund from ExpressVPN ExpressVPN has a 30-day money-back guarantee. If you cancel your subscription within 30 days of the initial purchase, you are eligible for a full refund. You are also entitled to a refund if your subscription renews without your authorization, but you must request it within 14 days of the renewal. To request a refund, you need to contact ExpressVPN support directly. Visit expressvpn.com/support and look for the chat icon in the bottom-right corner of the screen labeled Need help? Chat with us! This will connect you with a support agent via live chat, which is the primary method for refund requests. ExpressVPN Alternatives If you are canceling because ExpressVPN did not meet your needs, there are several excellent alternatives. Proton VPN is a standout choice, offering robust privacy features and a commitment to digital rights, often at a lower price point. NordVPN packs in many advanced features that are absent from ExpressVPN’s simpler interface. For users who prioritize raw connection speed above all else, Surfshark currently ranks as one of the fastest VPNs available.
